Banner

Allocation of Cost Manual Consulting Services

Leading Electric Utility provider in Western Pennsylvania

60K

Commercial and Industry Customers

1,500

Employees

500K

Residential Customers

825

Square miles of Service Territory

Business Strategy Image

Business Need

  • Identify inconsistencies and steps to optimize connection charges
  • Establish a clear framework and standardize the process for connection charges
  • Ensure charges are fair, reasonable, and uniformly applied, aligning with retail tariff and regulatory standards
  • Define process maps and clear decision-making rules of engagement
  • Produce a guide on how to calculate connection charges

Challenge

  • Identify inconsistencies and steps to optimize connection charges
  • Establish a clear framework & standardize the process for connection charges
  • Ensure charges are fair, reasonable, and uniformly applied, aligning with retail tariff and regulatory standards
  • Define process maps and clear decision-making rules of engagement
  • Produce a guide on how to calculate connection charges
Business Strategy Image
Business Strategy Image

Solution and
Results

  • Comprehensive assessment to identify gaps, inconsistencies, and areas for improvement
  • Detailed process maps from the initial application to the final billing stage
  • Decision-making guides distinguishing between “standard” and “non-standard” services
  • Developed RACI matrix to provide clear decision-making guidelines, reducing duplication of effort
  • Developed an MVP Allocation of Cost Manual, establishing clear scope and guidelines aligning with regulatory and operational standards