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Centralized Project Tracking, Monitoring, and Reporting Tool

0 + Years

In Electric Utility Service

0 +

Employees

0 Mn+

Customers

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Business Need

  • Establish standard project tracking nomenclature across departments
  • Track project status in a standard format and from a centralized location
  • Automate status updates and notifications
  • Provide visibility into resource needs and problem areas
  • Incorporate project portfolio management best practices
  • Report from a standard data set for a single source of truth
  • Enable real-time access through smart devices (e.g., laptops, tablets, phones, etc.)

Challenge

  • The team had managed a complex and broad mix of projects taking into account varied documentation needs, communications tactics, multi-level project management methodology, disparate systems, and multiple document locations
  • Difficulties included management transparency, transitioning work to others, overseeing and providing guidance on the quality of information, and standardizing reporting metrics
  • Third party tools require extensive setup and expensive licensing
  • Ramp up time for end-users needed to be short
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Solution and
Results

  • Implemented a centralized project tracking, monitoring, and reporting tool for the entire department that included project data at the project and portfolio levels
  • The implementation included a scalable and adaptable tool that uses a simple user interface brings transparency of data and continuously improves project tracking, reporting, and the overall efficiency to project management and implementation
  • The tool also provides leaders the ability to improve resource allocation and workflow management through the visibility to hours of work and percent of FTE allocated to any project
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