16MM
Residential
Customers
70K
Square-Mile Service Area
Business Need
- Develop a comprehensive Learning & Development Program
- Develop a full-scale Mentoring Program, including Peer-to-Peer
Challenge
- Having the right knowledge and skills for today and tomorrow will reduce the constraints within the organization.
- Constant processes and procedures will drive successful mentoring, training, and onboarding of new resources, as well as create a culture of excellence and pride.
Solution and
Results
- Personal and professional development by attracting & retaining talent
- Developed people's capabilities through new learning and relevant work
experiences
- Developed a mentoring program for managers and supervisors
- Created a values-based culture and a sense of community
- Built an employer brand through an employer value proposition
- Provided the skills to grow and develop within their chosen career path
by motivating & engaging employees
- The company successfully implemented Learning & Development Framework, Mentoring Program, including Peerto-Peer, that engaged employees, supported professional development, and provided a venue for developing professionals skills.
