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Major U.S.
Electric Company

wt

Vegetation
Management (Training)

Customer Profile

A major U.S. Utility that serves 430 cities & communities with a total customer base of ~5 million residential & business accounts within Central, Coastal, and Southern California.

Bridgewater Approach

  • Educate personnel on the benefits of using the new Vegetation Management procedures and how to meet its business goals and stay compliant.
  • Establish a foundation for continuous skill development and improvement through governance oversight and Quality Assurance.

Results

The company successfully implemented Vegetation Management Training recommendations by training employees in how to apply new business processes and procedures to do their jobs.

Customer Challenge

Mitigate wildfire risk by assessing Vegetation Management program requirements

Bridgewater Solution

  • Ensure effective controls and processes are in place to achieve compliance with Federal and State regulations.
  • Improve organizational efficiency/effectiveness and manage overall demand in a consistent manner with an integrated approach.
  • Provide focus for the creation and institutionalization of new capabilities, and congruity of work, while fostering innovation and technology literacy.
  • Re-skill and retool the workforce to move into this new environment.
  • Introduce and institutionalize governance, including roles, KPI measurements, and governance.
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Learning & Development

Customer Profile

A major U.S. Utility that serves a total customer base of approximately 16 million people throughout a 70,000- square-mile service area in northern and central California.

Bridgewater Approach

  • Develop a comprehensive Learning & Development Program
  • Develop a full-scale Mentoring Program, including Peer-to-Peer

Results

The company successfully implemented Learning & Development Framework, Mentoring Program, including Peerto-Peer, that engaged employees, supported professional development, and provided a venue for developing professionals skills.

Customer Challenge

  • Having the right knowledge and skills for today and tomorrow will reduce the constraints within the organization.
  • Constant processes and procedures will drive successful mentoring, training, and onboarding of new resources, as well as create a culture of excellence and pride.

Bridgewater Solution

  • Personal and professional development by attracting & retaining talent
  • Develop people capabilities through new learning and relevant work experiences
  • Develop Mentoring Program for managers and supervisors
  • Create a values-based culture and a sense of community
  • Build an employer brand through an employer value proposition
  • Provide the skills to grow and develop within their chosen career path by motivating & engaging employees
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