Mobile Home Park Program Analytics - Large Electric Utility

0 + Years

In Electric Utility Service

0 +

Employees

0 Mn +

Customers

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Business Need

Define a common set of reporting requirements for MHP
Routine status reporting for the MHP program
Establish a common repository of the MHP project data to support reporting needs
Management to be provided with a common approach to MHP reporting
Current reporting and analytics only provide data from a rear view mirror or historical view
No view of past due work or activities

Challenge

MHP project updates are compiled and reported out on a manual basis
No governance or standards established for MHP reporting
Reporting format and reporting data varies by Project Manager
Reporting is ad hoc and manually intensive
Project status updates are tracked by the individual project and not by portfolio

Business Strategy Image

Business Strategy Image

Solution and
Results

Defined reporting requirements across stakeholders and organizational lines
Created a centralized Access database
Provided PMs and Analysts with access to data
Established administrative rights for changes
Established routine MHP status reporting
Set up a central repository for the MHP data
Defined requirements to support forecasting of work
Established a set of operational reports to track Scope, Schedule, and Budget of projects in the MHP portfolio