Mobile Home Park Program Analytics - Large Electric Utility

0 +Years

In Electric Utility Service

Employees

Customers

Define a standard set of reporting requirements for the Mobile Home Park (MHP) program
Create a routine status report for the MHP program
Establish a common repository of the MHP project data to support reporting needs
Provide management with a common approach to MHP reporting
Need visibility of past due work and activities

MHP project updates were compiled and reported manually
No governance or standards established for MHP reporting
Reporting format and reporting data varies by Project Manager
Reporting was ad-hoc and manually intensive
Reporting and analytics only provided data from a rearview mirror or historical view
Project status updates were tracked by the individual project and not by the portfolio

Defined reporting requirements across stakeholders and organizational lines
Created a centralized Access database
Provided PMs and Analysts with access to data
Established administrative rights for changes
Established routine MHP status reporting
Set up a central repository for the MHP data
Defined requirements to support forecasting of work
Established a set of operational reports to track the scope, schedule, and budget of projects in the MHP portfolio