Assess a utility’s Employee Engagement Improvement program by conducting a cross-functional assessment of recommended improvements and implementation. Define organizational and operational solutions to ensure employee adoption and sustainment
Challenge
Improve the maturity for Employee Engagement Improvement program to eliminate silos, drive integration, and create a holistic approach to continuous improvement
Solution and Results
Enhanced work environment by fostering collaboration and respect
Improved plans by addressing universal themes or concerns
Awareness and visuality of training solutions, resources, and tools
Communication strategy and plan for targeted stakeholders
A common repository for team and employee access
Management briefings and team deep dive working sessions
Partnership between Human Resources and supporting departments
Supportive tools: metrics, dashboard, status reports, project roadmap, communication collateral, and a knowledge transition plan
The company successfully implemented improvement solutions through a sustainable process. This repeatable methodology was available for their multi-year journey with the Improvement program
