SDGE Supplier
Diversity Portal

Delivering Reliable
Energy to Homes and
Businesses

3.7 MM

Consumers

4,600

Employees

4,100

Square-Mile Service
Area

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Business Need

Replacement of existing portal with next-generation cloud version
Provide an improved supplier diversity portal to track and manage supplier and diversity spending with an easy-to-use system
Enhance and automate reporting
Operational optimization
Data accuracy & integrity with new data store

Challenge

Archaic capabilities (i.e., web services vs. API connectors)
Latency with month-end reporting
Data reliability
Integrations with the new data store need to be designed and built
Internal and external systems integration
Environment availability and up-to-date technology
Internal process and SME availability

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Business Strategy Image

Solution and
Results

New portal implemented
Designed a system focused on defined needs: Automation, Accuracy,
and Compliance
Utilization of standard APIs
Automated data transfers
Utilizing Lean Six Sigma, BPM best practices defined business rules
and processes, removing excess waste
Standardized API architecture
Streamlined data flow and quality supporting month-end processes
Change management and communications