SRP Payroll Assessment Services | Ensure Compliance & Accuracy

Community-Based, Not- for-Profit Organization Providing Reliable, Affordable and Sustainable Water and Energy

2 MM

Customers

Employees

Years Utility
in Service

Square Miles of
Watershed Area

Square Miles of
Electric Service Area

Payroll must be processed on schedule without any errors
Align payroll operations with industry best practices through a
clearly defined value stream
Technical landscape assessment
Review current metrics and SLAs
Optimization of the operating model
Streamline process improvements and reduction of associated
risk through a comprehensive roadmap for implementation

No clear line of sight on the existing value stream
Lacking clarity on roles and responsibilities
Technical landscape is outdated and may not provide current streamline
options
Metrics and SLAs may not provide the complete picture to support
data-driven decisions of optimization
Operating model does not articulate clearly defined processes, roles,
and responsibilities
Data and interfaces must maintain the confidentiality of employees

Identification of all critical stakeholders, process owners, and Subject
Matter Experts (SMEs) in payroll operations
An all-inclusive report leveraging Six Sigma and ITIL frameworks,
outlining identified inefficiencies and suggesting areas of process
improvement
Comprehensive report of the current technical infrastructure,
pinpointing areas for technical enhancements, system integrations, or
advancements to streamline operations
Operating model integrating process improvements, quick wins,
and strategic recommendations to enhance efficiency, accuracy, and
compliance.
Detailed analysis, process improvement prioritization, associated risks,
and a roadmap for implementation aiming to streamline operations and
enhance productivity