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Telecommunications Master Plan Initiative - Mid- Size Electric Utility

0 + Years

In Electric Utility Service

0 +

Employees

0 K +

Customers

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Business Need

  • Develop 10-year Telecommunications Strategic Roadmap
  • Integrate Telecom Infrastructure
  • Develop budget in support of regulatory and upcoming General Rate Case cycles
  • Alignment of Business and Technology Roadmap
  • Cost Model to support Implementation Plan
  • Create business readiness for Change
  • Build out PMO capabilities and discipline
  • Increase executive collaboration

Challenge

  • Lack of consensus among Executives on a common Telecommunications Master Plan (TMP)
  • Poor integration of strategic planning with business lines and technology department
  • No defined budget requirements to support TMP resources
  • Absence of executive commitment in support of the defined strategy
  • Project approval and prioritization is not aligned to future strategy and TMP
  • No routine project updates on Scope, Schedule, Budget & Risks
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Business Strategy Image

Solution and
Results

  • Business driven and aligned Telecommunications Roadmap to support 10-year TMP
  • Sustainable Cost Model to understand Capital and O&M requirements to fund TMP, regulatory, and GRC planning
  • Coach Executives on effective communications to support integrated planning and strategic alignment
  • Built alignment of Executive commitment to TMP
  • Established review cycles for TMP to provide status updates and monitor progress
  • Define common Project Management discipline across key stakeholders
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